Recent Posts

What is California Doing to Prevent Wildfires This Summer?

6/3/2020 (Permalink)

Defense zones to prevent wildfire damage. One thing you can do to prevent wildfire damage is establishing defense zones around your property.

Every California summer brings with it the threat of wildfires. This summer is no different. Right now, there is a lot demanding our immediate, and understandable, attention. But we still should take steps to prevent fires from risking lives and damaging property this wildfire season.

What You Should Do to Prepare

First, we can do our part to prepare for wildfire season in Los Angeles. Create defensible perimeters around our properties by trimming overgrown trees and cleaning up dead leaves or debris. Review evacuation plans, test smoke detectors and fire extinguishers. Take precautions around BBQ grills and fire pits to keep them from sparking fires in the first place.

Businesses should also consider creating a SERVPRO Emergency READY Profile (ERP). Should a disaster occur, an ERP provides SERVPRO of North Hollywood with key information about your business. Our fire damage restoration specialists will respond quickly to mitigate and restore the damage, minimizing your costs and downtime.

Statewide Prevention Efforts

However, we can only do so much. With that in mind, Governor Gavin Newsom recently said that statewide efforts to prevent wildfires remain a priority.

“I want folks to know that we have been preparing for the upcoming wildfire season, and we’re not stepping back our efforts. We’re in fact stepping them up,” Newsom said at a press conference in May.

According to the Los Angeles Times, 2020 has already been a bad year for wildfires across California. Fires were up 60% through May, compared with the same months in 2019.

At the Cameron Park Fire Department, Newsom announced a 106-person wildfire safety commission as a division of the California Public Utilities Commission. In addition, his proposed state budget includes an additional $127 million for monitoring wildfires and other hazards.

The details on how utilities plan to mitigate wildfire risks this summer are available on the California Public Utilities Commission's website.

Wildfire Damage? Call SERVPRO!

Of course, it's unlikely we'll completely prevent wildfires this summer. Keep up with the latest info by visiting Cal Fire or following @CAL_FIRE and the L.A. County Fire Department on Twitter. And should your home or business suffer fire damage or smoke damage, SERVPRO of North Hollywood is ready to lend a hand.

Our highly-trained fire damage restoration team is here 24/7 to clean up, deodorize, repair and restore your property “like it never even happened.” Call us at (818) 754-0050. We're here to help!

What Does "Certified: SERVPRO Cleaned" Mean?

5/25/2020 (Permalink)

The Certified: SERVPRO Cleaned sign. Wherever you see this sign, you can be confident the facility was cleaned to the highest possible standard by SERVPRO certified technicians.

SERVPRO has long been an industry leader in residential and commercial cleaning and restoration. SERVPRO of North Hollywood is proud to meet or exceed those high standards for all of our Los Angeles area neighbors.

But the coronavirus pandemic had changed what it means to be clean. As local businesses begin reopening, safety remains an ongoing concern. Employees and customers must feel confident that businesses are doing everything possible to defend against spreading the virus.

Therefore, we are proud to offer a new program for Los Angeles area businesses to reassure employees and customers alike.

Certified: SERVPRO Cleaned for Businesses

Certified: SERVPRO Cleaned (CSC) is a proactive cleaning and disinfecting program for commercial facilities. It is a level that goes way beyond typical janitorial services. We clean, sanitize and disinfect to minimize harmful pathogens, including coronavirus.

Locations displaying our CSC label go through a three step process to achieve their certification.

First, we consult with the business to tailor a custom program based on several unique factors. These include the size of the facility, type of operation, foot traffic and more. Businesses are not one size fits all. Neither is our work.

Second, we thoroughly clean, sanitize and disinfect using EPA approved disinfectants. Our uniquely trained and equipped team has years of biohazard cleanup experience. We follow CDC guidance on doorknobs, light switches, keyboards, phones, desks or other high-touch surfaces.

Lastly, we certify our work and provide signage. Businesses can reassure both employees and customers that they've selected the highest standard available for their property.

Certified: SERVPRO Cleaned for Consumers

While CSC is primarily a commercial program, it is important that consumers understand what it means when entering a CSC location. After all, 40% of consumers cite store cleanliness as a top concern according to a recent Harris poll.

First, look for a date on CSC signage. You will always know the last time the facility was serviced by our SERVPRO technicians.

Second, while we clean, sanitize and disinfect to the highest possible standard, there are no disinfectants that protect against subsequent coronavirus contamination. Following hygiene and social distancing guidelines remains the best way to protect yourself and others from infection.

However, in the event of a suspected or confirmed infection, we are capable of cleaning, sanitizing and disinfecting the facility. That way employees and guests can return quickly and safely.

In short, businesses and customers can both be confident where the Certified: SERVPRO Cleaned sign is displayed. Because that means the #1 choice in clean up and restoration was there.

What to Do if You Find Water Damage to Your Property

5/8/2020 (Permalink)

Support pillar with water damage. If unaddressed, water can seriously damage your facility. Call SERVPRO 24/7 for a fast response to any size commercial water damage problem.

As a commercial property owner or manager, you have your hands full. With a never ending to do list, finding water damage to your property might feel overwhelming. But rest assured that SERVPRO of North Hollywood is here to help! We're available 24/7 with a fast response to any size property damage disaster.

But before we arrive, here are five steps you can take if you discover water damage to your commercial property. Taken immediately, these steps will help mitigate further damage and reduce the time and cost of repairs. Quick and decisive action also reduces your downtime, limiting revenue loss from unhappy customers or tenants.

Step One: Turn Off The Water Source

Flooding from rain storms can cause property damage. Yes, even in Los Angeles. But water leaks, from pipes, fixtures and HVAC units, are a more common cause of commercial water damage.

So when you find discoloration or dampness in your facility, it is important to find the source of the moisture. And if you can find, and turn off the water source, that can mitigate further damage.

Of course, some sources can be difficult to find. If a leak hides behind a wall or ceiling, you may need help finding it. A plumber specializing in leak detection has the training and equipment to find hidden plumbing leaks.

If the leak is from a sink or toilet, you should be able to just turn off the cutoff valve to that fixture. If the leak is a burst pipe or an unknown source, you may need to shut off the water main itself.

Step Two: Unplug

As the saying goes, oil and water don't mix. Well, neither do electricity and water. It may seem counterintuitive, but water damage can cause a fire. Even a small amount of water dripping on to an exposed wire can cause corrosion or increase the current. Both can heat the wire enough to start a fire if the wire comes in contact with anything flammable.

Did you discover moisture or standing water near electrical equipment or an outlet? It is imperative to unplug the equipment or turn off the circuit breakers to the outlet. But do it safely! Your body can conduct electricity too. Be sure to wear rubber gloves or boots if you must first touch or step into the water to disconnect the electricity. Or better yet, call an electrician.

Step Three: Take Photos

When confronted with a water damage disaster, it is natural to try and protect as much as you can. You do want to move furniture, important documents or other items away from the affected area as soon as possible. But you should document the damage first.

Photos and videos of the damaged area are valuable tools for both your insurance and restoration companies. Proper clean up, repair and remediation is dependent upon an accurate assessment of the damage. And that documentation could prove vital if there is a dispute over the cost or responsibility for it.

Step Four: Consult Your Insurance Company

As a property owner, you should always protect your investment from damage with an appropriate insurance policy. Hopefully your policy covers water damage. Regardless, and to be certain, consult with your insurance carrier as soon as possible following any disaster.

First, you want to make sure you don't do anything that might invalidate your coverage. Second, SERVPRO of North Hollywood works directly with most insurance providers. A direct line of communication between us reduces response time and the risk for miscommunication that might delay your claim.

Step Five: Call SERVPRO for Water Damage Restoration

What is the most important thing you can do to ensure your water damaged property is cleaned and restored "Like it never even happened." Call SERVPRO of North Hollywood ASAP!

Our team of certified and highly-trained restoration technicians can be at your facility quickly. In a commercial water damage situation, every hour spent cleaning can mean lost revenue. Call us, and we'll take care of you and your property to get you back up and running fast.

Los Angeles Wildfire Season is Coming: Are You Prepared?

4/28/2020 (Permalink)

Clearing leaves from a roof and garden. Clearing leaves and other debris from your roof and yard help to create a defensible space around your property in the event of a wildfire.

In the midst of the coronavirus pandemic, it is natural to focus on your most immediate concerns. That may be as simple as staying healthy or cleaning and disinfecting your property. It may be your job or the challenges of working from home.

If you have children, you may be focused on helping them keep up with school assignments. Or if you're a business owner, adapting your business to meet the changing demands of a world that's staying home is your primary concern.

In the near term, these are all vital things and deserve our undivided attention. But even in a pandemic, life continues, and now is a good time to prepare for other, inevitable things to come. For homeowners and property managers, that includes the summer heat and coming wildfire season.

Los Angeles Wildfire Risk

Because we live in such an urban area, we forget we are as susceptible to wildfires as the more remote spots in our state.

Our location in the San Fernando Valley is surrounded by woods. The Angeles National Forest is to the northeast. The Santa Monica Mountains are to the west. And the Hollywood Hills are to the south. Not to mention patches of parks and open spaces like La Tuna Canyon and Griffith Park. All provide ample fuel for wildfires during the hot and dry summer months.

In 2019, nearly 8,000 wildfires burned their way across California. October featured three large fires within Los Angeles County. The Saddleridge, Tick and Getty fires burned more than 15,000 acres and destroyed dozens of homes and property.

In other words, wildfires will happen. And they will impact cities like ours. The only question is when.

Preventing and Mitigating Fires

Some Los Angeles wildfires start from things that are our our of our control, like faulty power lines. But there are things we, as property owners, can do to help prevent fires in general.

The first and most obvious is preventing kitchen fires. Cooking is the leading cause of home fires, so pay a little extra attention while preparing dinner.

Likewise, it's a good idea to take precautions while using your BBQ or gathered around a fire pit. And be sure to test your smoke alarms and have fire extinguishers charged and at the ready!

Preparing for Wildfires

Beyond taking care around your own fires, there are other things you can do to prepare your property in the event of a wildfire.

For homeowners, you can prepare for wildfires by creating a defensible perimeter around your home. Clear leaves, branches and other debris from your roof and yard, and trim plant growth around your property. You should review evacuation plans with your family, or create one if you haven't already.

For business owners or commercial property managers, you can prepare for wildfire season a couple ways. First, take extra care in managing flammable materials. And go over your business continuity plan. The last thing you want is to compound the current challenges with additional lost revenue due to fire, smoke and soot damage.

SERVPRO is Here to Help

If nothing else, the coronavirus pandemic proved the difficulty of preparing for every possible disaster. But we are spending a lot of extra time at home. Using some of that time to prepare for the annual Los Angeles wildfire season may help you avoid another headache this summer.

Should your property suffer fire damage, whether from a wildfire or another source, SERVPRO of North Hollywood is here to help. We're available 24/7 to clean, deodorize, repair and restore your home or business "Like it never even happened."

Coronavirus: Cleaning and Disinfection Options

4/15/2020 (Permalink)

Cleaning technician using a ULV fogger to disinfect a facility. SERVPRO provides advanced disinfection techniques, like ULV fogging, and follows CDC guidelines for coronavirus cleaning and decontamination.

SERVPRO of North Hollywood is a recognized industry leader in cleaning and restoration. In addition to water, fire and mold, our team of specialists is trained and certified to clean and disinfect biohazard contamination. That includes human pathogens, bacteria and viruses like the novel coronavirus known as COVID-19.

Here are two scenarios where we're here to help property owners clean and disinfect during the coronavirus pandemic.

Proactive Cleaning

Proactive cleaning is for homes or businesses with no known coronavirus contamination. As the saying goes, an ounce of prevention is worth a pound of cure. Maybe you own an "essential business" and need to regularly clean and disinfect high-touch surfaces. Or perhaps you are preparing to reopen once shelter in place orders are lifted.

Our proactive cleaning process removes the soil and dirt that harbors infectious agents, while disinfecting kills the remaining environmental pathogens.

Suspected or Known Coronavirus Contamination

Should you have a suspected or known case of coronavirus in your facility, the decontamination process requires the utmost care. SERVPRO of North Hollywood technicians are trained on HAZWOPER guidelines, an OSHA standard for "Hazardous Waste Operations and Emergency Response."

In other words, we are trained and experienced with cleaning up biohazard materials, including infectious microbes like viruses, bacteria and fungi.

For your safety and ours, our team is outfitted in personal protective equipment (PPE) and observes physical distancing while working on your property.

Disinfection Products and Techniques

Keep in mind that no cleaning and disinfection products have been tested against SARS-CoV-2, the coronavirus responsible for COVID-19. However, multiple SERVPRO products fulfill the criteria used by EPA and CDC for emerging pathogens.

For example, #100 SERVPROXIDE is a Hospital Grade EPA Registered disinfectant. It has an extensive efficacy list, including norovirus and rotavirus while carrying the EPA's lowest toxicity category. It is even NSF certified for direct food contact surfaces.

We can, where appropriate, apply disinfecting products via advanced techniques like ULV fogging to maximize coverage. We also follow CDC directives for cleaning and disinfecting porous (carpets, rugs, upholstery etc.) and nonporous surfaces (hardwood floors, counters, doorknobs etc.). In short, we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

A Trusted Leader in Cleanup & Restoration

For many in our community of North Hollywood and across greater Los Angeles, the coronavirus outbreak is a serious cause for concern. We've experienced empty store shelves and worried about our health and the safety of our loved ones. In the midst of the pandemic, there has been no shortage of questionable or downright false information from a variety of news sources. It's hard to know who to trust.

One thing you can count on is that SERVPRO of North Hollywood is a trusted leader in cleanup and restoration. Since 2007, we've been helping many of our neighbors recover from water, fire and mold damage. Disaster recovery is what we know and what we do.

So if your home or business needs help with cleaning and disinfection during the coronavirus pandemic, call us anytime, 24/7. We're here to help.

Proactive Cleaning and Disinfecting Surfaces for Businesses

4/7/2020 (Permalink)

Professional cleaner cleaning a business telephone in an office. The CDC encourages cleaning and disinfecting of "high-touch surfaces," including phones, keyboards and other office equipment.

During this COVID-19 pandemic, maybe you are considered an "essential business" and currently open and operating. Or maybe you are planning ahead for the reopening of your business. Either way, cleaning and disinfecting your commercial property is vital for the safety of your staff, customers and yourself.

But first, the bad news: there are currently no cleaning products tested against this particular strain of the coronavirus.

The good news? SERVPRO of North Hollywood uses hospital-grade disinfectants that meet the EPA guidelines for claims against similar pathogens.

So we are here and ready to aid you in your time of need. By providing proactive cleaning services, your facility can be cleaned and ready for business to resume as soon as possible.

What is Proactive Cleaning and Disinfecting?

We are prepared to clean and disinfect surfaces for commercial locations where there is no active known threat of COVID-19 contamination or exposure. This is a two-step process:

Cleaning

According to the CDC, cleaning "removes germs, dirt and impurities from surfaces or objects." This process, typically using soap and water, removes germs but does not necessarily kill them. However, removing germs reduces their numbers and the risk of spreading an infection.

Disinfecting

Using chemicals, including biocides like SERVPROxide™, disinfecting kills germs on surfaces and objects. It does not necessarily clean dirty surfaces or remove germs from them.

Therefore cleaning and disinfecting should be done together as compliments to each other to effectively sanitize your property.

Proactive commercial cleaning procedures generally include:

  • Cleaning of porous and non-porous surfaces
  • Disinfecting of non-porous surfaces
  • Cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process
  • Disposal of waste

What Surfaces Should Be Cleaned and Disinfected?

The CDC encourages cleaning of "high-touch surfaces" at a minimum. Examples include counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards and tablets. In addition, the CDC also recommends regular cleaning of the following areas and items:

Kitchen/Food Areas
  • Tables and chairs
  • Countertops
  • Cabinets and pulls
  • Doorknobs
  • Floors
  • Mats
  • Food contact surfaces
  • Light switches
  • Paper towel/napkin dispensers
  • Push doors
  • Salt and pepper shakers
  • Sink hardware
  • Soap dispensers
  • Tabletops
Bathrooms
  • Bathroom stalls
  • Countertops
  • Cabinets/vanities and pulls
  • Floors
  • Handrails
  • Light switches
  • Paper towel/toilet paper dispensers
  • Sink hardware
  • Sinks
  • Soap dispensers
  • Toilets
  • Diaper changing stations
Classrooms
  • Book covers and binders
  • Carpets
  • Chairs
  • Computer equipment
  • Doorknobs
  • Floors
  • Small hard surface items
  • Light switches
  • Mats
  • Paper towel/napkin dispensers
  • Rugs
  • Sink hardware
  • Sinks
  • Soap dispensers
  • Tabletops/desktops
Offices
  • Carpets
  • Chairs
  • Telephones
  • Computer equipment
  • Countertops
  • Doorknobs
  • Floors
  • Light switches
  • Rugs
  • Shared office equipment
  • Tabletops/desktops
  • Water fountains
Retail Spaces
  • Shelving
  • Racks
  • Displays
  • Mannequins
  • Packaged inventory
  • Carpets
  • Fitting room stalls
  • Chairs
  • Telephones
  • Computer equipment and registers
  • Sales counters
  • Doorknobs
  • Floors
  • Light switches
  • Rugs
  • Tables
  • Water fountains
Hallways/Common Spaces
  • Carpets
  • Doorknobs
  • Floors
  • Handrails
  • Light switches
  • Rugs
  • Water fountains
Other
  • Fitness equipment
  • Playground equipment
  • Lamps
  • Storage bins
  • Lockers
  • Elevators and escalators

For Your Safety and Ours

All of our cleaning specialists wear personal protective equipment (PPE) while on-site. This includes, but is not limited to, N-95 respirators or masks, gloves and goggles or eye protection. In some cases we may wear coveralls or biohazard hoods and suits.

Call Us for Proactive Cleaning and Disinfecting

SERVPRO of North Hollywood is here to help get your business back to normal. We have years of experience in dealing with biological cleanup and restoration. And we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

And should you need water damage, fire and smoke damage or mold remediation services, even during this pandemic, we'll take care of you. SERVPRO of North Hollywood has been assisting local businesses throughout the greater Los Angeles area since 2007.

Call us 24/7 for your commercial cleaning and restoration needs.

Preventing Kitchen Fire Damage

3/30/2020 (Permalink)

Smoke and soot damaged ceiling after a kitchen fire. Cooking is the leading cause of home fires. Prevent kitchen fire damage with these tips. And call SERVPRO if you need fire damage restoration service!

In the midst of a global pandemic caused by the coronavirus known as COVID-19, we're all staying home at much as possible. Social distancing mandates require restaurants to shut down their dining rooms. And while we want to support local businesses, we can only afford so much takeout (#GreatAmericanTakeout).

So we're also cooking at home a lot more. And the more we use our kitchens, the greater the risk for sparking a kitchen fire. In fact, cooking is the leading cause of home fires according to National Fire Protection Association (NFPA).

So here are a few tips to ensure you don't compound the challenges of a quarantine with a fire damaged kitchen!

Pay Attention

The most obvious and important thing we can do to prevent kitchen fire damage is to pay attention to our cooking.

That can be easier said than done. We live in a multitasking world. While we're cooking, we're probably wrangling children, cleaning up messes and dealing with the constant draw of TV and smartphone screens.

And a lot can go wrong when our attention is divided. We might leave a burner on too long. A pot can boil over. We can accidentally bump a misplaced pan handle. Oven contents can burn.

According to the NFPA, two-thirds (66%) of cooking fires begin with food or other cooking materials igniting. Unattended cooking is a contributing factor in 31% of home cooking fires.

And don't forget to take care that flammable materials stay clear of the burners. Bathrobes, long hair or pot holders can all catch fire if they get to close to the heat.

So stay close and stay focused to minimize accidents and give yourself a chance to quickly recover from those that do happen.

Know Your Fire ABCs

Water and fire extinguishers are both vital tools for mitigating fire damage. But which one you should use depends on the fire's fuel, and using the wrong one can spark bigger problems.

For example, you should never use water to put out a grease or electrical fire. Splashing water can actually spread the grease and ignite other surfaces. And water is a conduit, so pouring water on an electrical fire can conduct the electricity to other surfaces or even yourself.

Best bet to put out a small grease fire is to smother it. You can use the lid of a pan, a baking sheet or baking soda. Baking soda also works for electrical fires. And if you can safely unplug the source, do so to cut off the current.

Keeping a fire extinguisher on had is also a good idea, especially for larger fires. You'll want a multipurpose extinguisher labeled ABC to cover a variety of types, including paper, cloth, grease and electrical fires.

Test Smoke Detectors

While the flames themselves consume and destroy, fire damage isn't confined to the fire itself. Smoke and soot from the chemicals expelled by a fire can also cause significant property damage.

To prevent smoke damage, test and ensure your home's smoke detectors are in good working order. At least one smoke detector should be positioned near, but outside, your kitchen. Consider it a sort of early warning system for preventing more extensive kitchen fire damage.

It's important to have smoke odors and soot damage quickly and properly cleaned. Soot is acidic and corrosive and can result in far worse damage if left unaddressed.

Fine particulates from smoke can be sucked into HVAC systems and spread throughout your property. Those particulates can cause mild to severe breathing difficulties if they're not properly cleaned.

Kitchen Fire Damage? Call SERVPRO!

If the worst happens and your property suffers damage from a kitchen fire, call SERVPRO of North Hollywood right away. We're here to help, 24/7. Our highly-trained and certified fire damage restoration technicians clean up, deodorize and restore your property "Like it never even happened."

P.S. Rest assured our technicians are following the CDC's guidelines. We use personal protective equipment (PPE) to protect ourselves and you while working on your property. Learn more about our proactive cleaning and disinfection services here.

SERVPRO is Here to Help During This Time of Need

3/20/2020 (Permalink)

Man wearing personal protective equipment (PPE). All SERVPRO cleaning specialists will wear personal protective equipment (PPE) while proactively cleaning your property during the COVID-19 pandemic.

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Cleaning Services

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Cleaning Products

May Los Angeles are homes and businesses are currently seeking out "deep cleaning" services. The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus.

Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Safety First

Please note: for your safety and ours, all of our on-site cleaning technicians wear approved personal protective equipment (PPE). This includes, but is not limited to, masks, gloves and coveralls suitable for handling hazardous materials.

In addition, employees who are not feeling well or exhibiting symptoms of infection will not participate in cleaning tasks and will be sent home until they are fully recovered.

Call today for a proactive cleaning.

SERVPRO professionals can perform a proactive cleanup that involves facility or structure cleaning and disinfection where the customer states that there is no active known threat of COVID-19 contamination or exposure. The customer will be required to acknowledge that cleaning and disinfecting will only apply to the current state of the structure and contents. The structure would not be protected from future COVID-19 contamination if an infected person was to enter and occupy the building. 

If your home or business needs deep cleaning services, call the experts today – SERVPRO of North Hollywood, (818) 754-0050.

What Are the Categories of Water Damage?

3/2/2020 (Permalink)

A clogged kitchen sink. Black water? Gray water? Not sure? Call SERVPRO for fast water extraction, drying and clean up. Restore your property "like it never even happened."

You should never ignore water damage to your home or business for long. But some categories of water damage require immediate attention from a certified water damage restoration technician.

Category 3 Water Damage

Also called "black water," water damage classified as Category 3 is considered highly contaminated and unsafe. Caused by a backed up sewer line, toilet or storm flood water, Category 3 water damage requires specialized handling and clean up.

SERVPRO technicians have the protective gear and appropriate cleaning products to mitigate biohazard contamination. Black water contaminated by bacteria, fungi or feces can cause serious illness and you shouldn't handle it without proper training and equipment.

Pathogens can linger undetected even if the affected areas appear dry. Removal of damaged property, like carpets, baseboards or furniture, may be necessary. Application of approved biocides disinfect and prevent subsequent microbial growth.

Category 2 Water Damage

Category 2 water is also known as "gray water." It's caused by leaky appliances like washing machines and dishwashers or backed up waste water from sinks and tubs. While not as dirty as "black water," Category 2 water damage is contaminated and may require specialized treatment.

If gray water remains standing, it can become black water, so you'll want to take mitigation steps quickly before the damage deteriorates. As with any water damage event, removal, drying and cleaning is necessary to prevent mold growth.

Category 1 Water Damage

This is considered "clean water," such as water supply line or pipe leaks or an overflowing bathtub or sink. While clean water may not require disinfection, fast water extraction and drying of the affected areas can prevent microbial growth.

You should deal with any category of water damage quickly and thoroughly so the damage doesn't degrade or spread. SERVPRO of North Hollywood is available 24/7 to respond to any size or category of water damage disaster.

Call us day or night to clean and restore your property from water, fire or mold "Like it never even happened."

3 Reasons to Choose SERVPRO for Water Damage Restoration

2/27/2020 (Permalink)

A SERVPRO water restoration tech checks for moisture hidden in the floor of a Los Angeles home. SERVPRO certified water damage restoration technicians have the training and equipment to thoroughly dry, clean and repair water damage.

When you want a cup of coffee, you might have a preferred coffee shop. If your car needs maintenance or repairs, you likely have a trusted mechanic. Water damage restoration is, hopefully, a service you seldom need. So you may not feel as certain about whom to turn to clean up and restore your property. For over 50 years, SERVPRO has been a trusted name in damage restoration. SERVPRO of North Hollywood is proud to uphold the highest standards in training, technology and customer service associated with the name SERVPRO. But if you're wondering why you should choose SERVPRO of North Hollywood for water damage restoration, we're here to help!

Certified Water Damage Restoration Specialists

Our team of water damage restoration technicians is highly-trained and certified to IICRC standards for cleanup and restoration. Property owners can be confident the technicians restoring the affected areas are trained in the industry standard best practices, skills and techniques. Certification must be renewed every year and requires technicians to attend accredited continuing education classes to maintain certification. The titles Doctor or Registered Nurse speak to a level of education in the field of medicine. IICRC certified speaks to our level of expertise in the field of water damage restoration.

Advanced Restoration Technology

From industrial strength air movers to sensitive moisture detectors, SERVPRO of North Hollywood has the cutting-edge restoration equipment to handle any size water damage disaster. Property owners can rent and use some similar sounding equipment in attempting to clean up water damage themselves. But water damage restoration is a risky DIY job. For example, water from a burst pipe or overflowing toilet can seep into floors and behind walls. Even if the surface is dried, that moisture can linger and cause mold growth beneath the surface. Without moisture detection equipment and OSHA-approved cleaning agents, a small amount of moisture could spread and grow into a huge headache in the future. Certified water damage restoration technicians have the training and commercial grade equipment to rapidly and reliably restore your property to it's preloss condition. When you call SERVPRO of North Hollywood, you can be certain we'll make a water damage loss "Like it never even happened."

Locally Owned With National Resources

SERVPRO of North Hollywood stands ready to dry, clean and restore your property 24 hours a day, 7 days a week. Because we're local, we can respond faster to any size disaster. We've been a part of the community of greater Los Angeles for over a decade. We understand how our unique climate impacts our cleanup and restoration work. We're also a part of a nationwide team of SERVPRO restoration specialists. Which means we can respond to larger scale commercial losses or natural disasters with the support of our Disaster Response Team. So when we say "faster to any size disaster," we mean it. But don't take our word for it. Listen to what our customers have to say about working with SERVPRO of North Hollywood. Should disaster strike, make us your first call as your trusted water damage restoration specialists.