What our Customers say...
I don't normally run to write reviews but had to give these guys major credit. The whole experience of working with them was nothing but stellar. We had our Airbnb rental abused by a renter who decided to smoke inside for a week. I didn't think the smell would ever come out so I frantically researched someone who could get the stank out of our place. I found SERVPRO of North Hollywood and from the first phone call was immediately impressed. Nicole took my call and was incredibly easy going and on top of the problem. They removed the machines today from our place and it smells brand new in there. Chris was the technician who helped us on site and he was great. HIGHLY recommend them!
SERVPRO of North Hollywood came highly recommended after we had a hot water heater burst in our building. Tony came out with his crew immediately and got to work. Tony and his crew were extremely professional, knowledgeable and responsible. Anytime I had a question or concern, Tony would come by the site immediately to make sure that everything was handled. This was true even on the weekend.
In this day and age, it seems as if many companies try to get by with doing the minimum effort required. SERVPRO of North Hollywood is an exception. I cannot recommend them highly enough. A job well done. I will never use any other company other than this one for any damage restoration.
Incredible customer service, very personable staff, and honest, thorough good work is absolutely guaranteed. I called SERVPRO of North Hollywood to clean out some black mold and water damage from a guesthouse closet. Nicole at the office is one of the friendliest, conscientious people I've ever encountered. She set up an appointment for me ASAP, and Tony came out to take a look at the situation.
I can't say enough great things about Tony and his staff. They were respectful and friendly, clean, efficient, and did wonderful work. They guarantee that their clean up will pass mold inspection or they will pay for your retest. Tony is all integrity. If he does his job right, he may never see you again. But that doesn't factor into the great job he does. Tony provides old fashioned customer service and the highest quality work. Thank you, thank you, thank you, SERVPRO of North Hollywood!
I recently had some water damage at my house, it was a back up in the sewer. I got in touch with SERVPRO of North Hollywood, Tony was the gentlemen that responded to my call. He came out to my house within an hour of the call. His professionalism and knowledge on the matter was outstanding.
There were some questions that the insurance adjuster had that I did not know how to answer. Tony guided me through the entire process. His staff was in our house setting up their equipment in no time. The demolition was done without a mess and was very professional.
My family and I are thankful for the entire staff at SERVPRO of North Hollywood for making this incident as easy to deal with as possible.
My parents guesthouse flooded while my girlfriend and I were house sitting - it was bad - Tony and his team at SERVPRO of North Hollywood took our call at 9:00 on a Friday night and were at the house making assessments by 9:30 the next morning. Team is professional and offered us great advice - doing great work all the while. Would recommend them to anyone.
I wanted to thank Tony, Mika and Merson for their quick response to my kitchen fire one week away from our Christmas Eve Party.
The fire happened on a Monday morning and we had smoke and soot damage to our kitchen, living room, bedrooms, all with white furniture and white walls. It seemed hopeless, but with one call to SERVPRO and Mika, they were there on time the next morning with a crew of 10 people to tackle the job. The crew worked all day, in every room of the house to eliminate the smell and the soot and smoke damage. They were also able to bring back my stove into working condition (amazing).
We were back in business for our party and no one even knew what had happened. I can't say enough about how accommodating they were to every request we had. Hopefully I won't have to use them again, but I would call them first if I needed their services.
The team at SERVPRO was fantastic. We could not have asked for better service. The team was there quickly and ensured we had all the right services provided to take care of our water loss.
We had a great experience. SERVPRO was a great company and ensured the work was done correctly. The team was very experienced and got the work done quickly. Thank You!
Thank you to a great team at SERVPRO. The team was great and very professional. The work looks fantastic. Great work!
We had a great experience with SERVPRO. They were very professional and polite. We could not have asked for a better team to take care of our mold problem. They ensured our home was safe to return to.
We had a great experience with the team at SERVPRO. They were very professional and arrived to our home quickly. They were very caring and ensured we would have nothing to worry about. The process was seamless.
SERVPRO was a great company to work with for our restoration emergency. They were quick to respond to our home after a fire and got the process going. Thank You!
Chris was awesome as well as his team on this project. I must say that SERVPRO was professional and wet about what was expected. Thank you!
In addition to Tony, his entire team was fantastic. Started by answering a call at 4am and the team was on time and communicated clearly throughout. Great team! Thank you!!
SERVPRO of N. Hollywood came to my mental health rescue. Faced with a huge flood of a rental property due to heavy rains, I called and got a hold of the owner, Tony on an early Sunday morning. Within an hour he was at the property to asses the situation and realized it wasn't as bad as I though and I could resolve it (inexpensively) without their services. Honest people are hard to come by and Tony is definitely one of the best.
If ever faced with a water problem, I'll call again. Thank you!
Talk about getting the job done! I manage an apartment building and needed some restoration work done on a few units, mainly duct cleaning due to smoke damage. SERVPRO got it done quick! Sindy and Tony's response time was great, follow up awesome, and they provided all the insurance paperwork needed as well! Thanks Guys!!!
They were efficient, effective and stayed in communication with me every step of the way. Tony was unstoppable and it is because of Tony's commitment that my house wasn't 100% contaminated with mold. Every step of the way, Tony remained stedfast in his commitment to do a great job for me, the owner of the home and to keep my insurance company in the loop - all while trying to please a frustrated tenant. I remain very grateful to Tony and his team and I could not recommend them any higher.
We had a water damage in one of our properties and we had SERVPRO of NORTH HOLLYWOOD, come take a look. Not only did they restore to preloss condition but they were very professional and quick. I would DEFINITELY refer them to other property managers!!!
Thank You SERVPRO of North Hollywood and their amazing crew! :))
SERVPRO NOHO really does Make it like it never happened. I am an insurance agent for State Farm and it is my job to help my clients recover from the unexpected.With Tony and Sindy from SERVPRO NOHO, they exceeded my clients expectations with their quick response, professionalism, knowledge, and bringing their home back to new again. it is an amazing feeling to know that I can rely on them to get it done right the first time, and they know how to work well with me the insurance agent to make this the best experience for my clients. Having them is a stress relief and I am truly thankful to have them to take care of my clients in distress. Your work is always appreciated. Keep up the great work!!!
Not long ago we had a water leak in our home which resulted in water damage and mold. At the time I was working with a very high-end contractor on a work project and he recommended I call SERVPRO of North Hollywood. It was the best advice he could have given me. I called at 1pm and they were at my door by 3pm with equipment, ready to immediately taking action to repair the problems. They were excellent to work with and very tolerant and patient with any and all concerns or questions my husband and I had. Our son was not even a year at the time and SERVPRO of North Hollywood took extreme measures to make sure that everything was conducted in as safe a manner as possible. It was an enormous comfort. The team of workers are kind and professional individuals.Tony, who oversaw our project, was a delight to work with. Everyone worked with great efficiency and genuinely cared about the outcome of our home's repairs. I highly recommend hiring SERVPRO of North Hollywood. You won't be sorry!
I had Fire damage in my home.., you can just imagine! I have never been through a situation like this. SERVPRO of North Hollywood walked me through the whole process and made everything a lot more bearable. From restoring my home and repairing the affected materials. These guys were Fast, reliable & professional. I highly recommend them.
From one Happy Customer!
I don't know where to start with these guys! They are as professional as they come. Our house got flooded and within a couple of days we had a death in the family as well & with our jobs it wasn't easy dealing with it all. These guys came in and waited for us to get ourselves together. They worked around our schedule, under our circumstances, and they made sure mold does not build up in our home since we had to postpone things because of the funeral.
I called Tony with SERVPRO North Hollywood after a fire occurred at my house. The fire damage wasn't bad but the smoke damage affected every room in the house. Tony was quick to respond and had crews at my house the next day packing out my house, and another crew working diligently to clean everything. They did great work, very timely, and Tony is always available which is a must for people in such debilitating circumstances. It is not easy to turn over your house and all the contents to someone but these people know what they are doing and are very trustworthy. I hope I never have to call them again, but if I ever encounter a water or fire damage situation again. I know exactly who to call.
We had an extensive leaks from the El nino rains and our houses roof shingles had delaminating from the winds and rain. SERVPRO of North Hollywood was recommended to me by my insurance company, so I decided to give them a call. I'm so glad I did and with my great luck I landed Tony ( the owner). He was extremely friendly and knowledgeable, and he educated me about the process in a friendly manner, always willing to answer any questions no matter how dumb the question might have been. They were always on time and extremely professional (their entire crew). I pray to God I never have to experience anything like this again in my life, but I'd I do I know who I'm calling. Make the right choice the first time call Tony.
I'm a property manager for apartment buildings. I had a mold issue in one of my units and the tenant was freaking out. We used other SERVPRO locations in the past and I wasn't so happy. I decided to use SERVPRO in North Hollywood, Ca. I called and told them the issue and immediately received a return call from Tony. Tony was extremely professional over the phone and when he showed up. Tony immediately put my tenant at ease and explained how they can eliminate the problem quick and efficiently. Within 3 days the job was complete, my tenant was very happy with the professionalism of Tony and his crew. I highly recommend SERVPRO, North Hollywood, CA.
I had an emergency flood in the middle of the night. Called this company and they were at my house within 20 minutes to dry the floors out and open the walls to decrease damages. They were patient and helpful when I was stressed out from the situation and walked me through everything. Trustworthy company, couldn't be any happier. Thank you Tony!
This company was great in drying out my new renovated house damaged from the rain. They demoed drywall, hardwood floors, and secured areas so that dusk don't enter the entire house. Extremely responsive but most importantly, they had the best staff (Chris and Freddie) who provided the best customer care from installing equipment , demo and cleaned up after work was complete.
The staff did an excellent job!
Everyone was so kind throughout the whole process.
Tony the owner of SERVPRO of North Hollywood was a real pleasure to work with!
Nicole Contreras was fantastic in helping me!
SERVPRO is doing a good job! I have not had this good of an experience before. Thanks for helping me cope with this loss.
We received great advice, communication and service! SERVPRO of North Hollywood was also very thorough too 10's across the board!
SERVPRO of North Hollywood was perfect. I cannot think of anything to help improve their services. They were prompt, they knew their scope of work and were fantastic about following up. It was fantastic.
Thank you for your help!! Because of your work and equipment (your fans and blowers) everything is looking great and dry again!
Unfortunately my husband and I came home to a flooded living room. It was a nightmare! There was a lot of water damage and some mold. Our insurance guy recommended SERVPRO OF NOHO. We had the pleasure of dealing with such professionals. Alan and Phillip responded right away and took care of everything. They explained the whole process to us. My husband and I are extremely happy with SERVPRO. We can't thank you enough
SERVPRO of North Hollywood was prompt, on time and polite. They put me at ease with everything that was going on with my water loss. I was very happy with the level of service I received.
Mr. Moufarrege is a very special representative of SERVPRO. He goes the extra mile!!!
SERVPRO was pleasant and professional!! We were thrilled with the service we received!
Recently I was thrown into a restoration situation and was in dire need of up front service and affordability. After doing a little research and some homework I ended up at SERVPRO. Being a stubborn man and not taking a friends advice i thought i could find a better service or do it myself...Low and behold SERVPRO to the rescue!!! Just know that they truly care
Thank you Sindy Lopez and team!!