What Does "Certified: SERVPRO Cleaned" Mean?

5/25/2020 (Permalink)

Wherever you see this sign, you can be confident the facility was cleaned to the highest possible standard by SERVPRO certified technicians.

SERVPRO has long been an industry leader in residential and commercial cleaning and restoration. SERVPRO of North Hollywood is proud to meet or exceed those high standards for all of our Los Angeles area neighbors.

But the coronavirus pandemic had changed what it means to be clean. As local businesses begin reopening, safety remains an ongoing concern. Employees and customers must feel confident that businesses are doing everything possible to defend against spreading the virus.

Therefore, we are proud to offer a new program for Los Angeles area businesses to reassure employees and customers alike.

Certified: SERVPRO Cleaned for Businesses

Certified: SERVPRO Cleaned (CSC) is a proactive cleaning and disinfecting program for commercial facilities. It is a level that goes way beyond typical janitorial services. We clean, sanitize and disinfect to minimize harmful pathogens, including coronavirus.

Locations displaying our CSC label go through a three step process to achieve their certification.

First, we consult with the business to tailor a custom program based on several unique factors. These include the size of the facility, type of operation, foot traffic and more. Businesses are not one size fits all. Neither is our work.

Second, we thoroughly clean, sanitize and disinfect using EPA approved disinfectants. Our uniquely trained and equipped team has years of biohazard cleanup experience. We follow CDC guidance on doorknobs, light switches, keyboards, phones, desks or other high-touch surfaces.

Lastly, we certify our work and provide signage. Businesses can reassure both employees and customers that they've selected the highest standard available for their property.

Certified: SERVPRO Cleaned for Consumers

While CSC is primarily a commercial program, it is important that consumers understand what it means when entering a CSC location. After all, 40% of consumers cite store cleanliness as a top concern according to a recent Harris poll.

First, look for a date on CSC signage. You will always know the last time the facility was serviced by our SERVPRO technicians.

Second, while we clean, sanitize and disinfect to the highest possible standard, there are no disinfectants that protect against subsequent coronavirus contamination. Following hygiene and social distancing guidelines remains the best way to protect yourself and others from infection.

However, in the event of a suspected or confirmed infection, we are capable of cleaning, sanitizing and disinfecting the facility. That way employees and guests can return quickly and safely.

In short, businesses and customers can both be confident where the Certified: SERVPRO Cleaned sign is displayed. Because that means the #1 choice in clean up and restoration was there.