What Are the Categories of Water Damage?

3/2/2020 (Permalink)

Black water? Gray water? Not sure? Call SERVPRO for fast water extraction, drying and clean up. Restore your property "like it never even happened."

You should never ignore water damage to your home or business for long. But some categories of water damage require immediate attention from a certified water damage restoration technician.

Category 3 Water Damage

Also called "black water," water damage classified as Category 3 is considered highly contaminated and unsafe. Caused by a backed up sewer line, toilet or storm flood water, Category 3 water damage requires specialized handling and clean up.

SERVPRO technicians have the protective gear and appropriate cleaning products to mitigate biohazard contamination. Black water contaminated by bacteria, fungi or feces can cause serious illness and you shouldn't handle it without proper training and equipment.

Pathogens can linger undetected even if the affected areas appear dry. Removal of damaged property, like carpets, baseboards or furniture, may be necessary. Application of approved biocides disinfect and prevent subsequent microbial growth.

Category 2 Water Damage

Category 2 water is also known as "gray water." It's caused by leaky appliances like washing machines and dishwashers or backed up waste water from sinks and tubs. While not as dirty as "black water," Category 2 water damage is contaminated and may require specialized treatment.

If gray water remains standing, it can become black water, so you'll want to take mitigation steps quickly before the damage deteriorates. As with any water damage event, removal, drying and cleaning is necessary to prevent mold growth.

Category 1 Water Damage

This is considered "clean water," such as water supply line or pipe leaks or an overflowing bathtub or sink. While clean water may not require disinfection, fast water extraction and drying of the affected areas can prevent microbial growth.

You should deal with any category of water damage quickly and thoroughly so the damage doesn't degrade or spread. SERVPRO of North Hollywood is available 24/7 to respond to any size or category of water damage disaster.

Call us day or night to clean and restore your property from water, fire or mold "Like it never even happened."